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THE JOYFUL STITCH
Terms of Service
Last updated: May 2026
1. Agreement to terms
By accessing or using thejoyfulstitch.com you agree to be bound by these Terms of Service. If you do not agree, please do not use our website.
2. Products and pricing
We reserve the right to modify product descriptions, pricing, and availability at any time without notice. All prices are listed in US dollars. We make every effort to display accurate product information, but we do not warrant that product descriptions or prices are error-free.
3. Orders and payment
By placing an order you represent that you are 18 years of age or older, or are placing the order with the consent of a parent or guardian. We reserve the right to refuse or cancel any order at our discretion. Payment is due at the time of order.
4. Shipping and delivery
We ship to addresses within the United States. Estimated delivery times are provided at checkout and are not guaranteed. The Joyful Stitch is not responsible for delays caused by carriers, weather, or other factors outside our control.
5. Returns and exchanges
We want you to love your kit. If you are not satisfied with your purchase, please contact us within 30 days of delivery at hello@thejoyfulstitch.com. We will work with you to resolve the issue through a replacement, exchange, or refund as appropriate.
We cannot accept returns on kits that have been opened and used. Items must be in original condition to be eligible for return.
6. Intellectual property
All content on thejoyfulstitch.com — including text, images, logos, and graphics — is the property of The Joyful Stitch or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
7. Disclaimer of warranties
Our website and products are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted or error-free.
8. Limitation of liability
To the fullest extent permitted by law, The Joyful Stitch shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
9. Adult supervision
Our sewing and embroidery kits are designed for use by children ages 6–18 under appropriate adult supervision. Kits contain needles and small parts. Adult supervision is recommended, particularly for younger children. The Joyful Stitch is not responsible for injuries resulting from unsupervised use.
10. Governing law
These Terms of Service are governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of Texas.
11. Changes to terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated terms.
12. Contact us
Questions about these Terms of Service? Contact us at hello@thejoyfulstitch.com or visit thejoyfulstitch.com/contact.
The Joyful Stitch · thejoyfulstitch.com · hello@thejoyfulstitch.com
Terms & Conditions
Privacy Policy
Last updated: May 2026
1. Who we are
The Joyful Stitch is a Texas-based e-commerce business selling hand sewing and embroidery kits for kids ages 6–18. Our website is thejoyfulstitch.com. You can reach us at hello@thejoyfulstitch.com.
2. What information we collect
When you place an order or sign up for our email list, we may collect:
Your name and email address
Shipping and billing address
Payment information (processed securely — we do not store card details)
Order history
Communications you send us
We also collect standard website data such as browser type, pages visited, and time spent on the site through cookies and analytics tools.
3. How we use your information
We use your information to:
Process and fulfill your orders
Send order confirmations and shipping updates
Respond to your questions and requests
Send our email newsletter (only if you opt in)
Improve our website and product offerings
4. How we share your information
We do not sell, trade, or rent your personal information to third parties. We share information only as needed to:
Process payments (via our payment processor)
Fulfill and ship orders (via our shipping carrier)
Send email communications (via our email platform)
All third-party service providers are required to keep your information confidential and use it only to perform services on our behalf.
5. Cookies
Our website uses cookies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings, though some site features may not function properly if you do.
6. Data security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Payment transactions are encrypted using SSL technology.
7. Your rights
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Unsubscribe from our email list at any time using the unsubscribe link in any email
To exercise any of these rights, contact us at hello@thejoyfulstitch.com.
8. Children's privacy
Our website is directed at parents and caregivers purchasing on behalf of children. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
9. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact us
Questions about this Privacy Policy? Contact us at hello@thejoyfulstitch.com or visit thejoyfulstitch.com/contact.
The Joyful Stitch · thejoyfulstitch.com · hello@thejoyfulstitch.com
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